This is possible in 3 different ways. Sometimes we do the delivery ourselves if, for example, this is in the region.
We usually ship via couriers such as DHL, UPS, etc. For large deliveries, we work with transport companies that do pallet transport.
A delivery note comes with every delivery.
The costs can be divided into 2 categories:
– those that you pay on our website when paying
– any costs that you pay with or after delivery
Let us start with the latter: any costs that you pay with or after delivery.
These apply if the delivery takes place in a non-EU member state.
We are talking about import duties, administration costs and VAT.
What do you pay on our website:
– shipping costs. These are clearly stated in the shopping cart and order overview.
– payment costs: paypal and credit card entail additional costs
You can find the URLs that refer to these documents on every page. These are at the very bottom of the footer.
The documents are divided into:
– Terms and Conditions
– privacy declaration
If you have questions regarding the content of these documents, you can direct them to firstname.lastname@example.org.