Terms & conditions Structurax
Identity of seller
The website Structurax.com (and alias Structurax.be) (hereafter the website) is property and managed by Structurax BV, Iepersestraat 389, 8800 Roeselare, Belgium, our enterprise- & VAT-number is BE0727825543. Telephone number : +32 51 / 22.25.42. Email: firstname.lastname@example.org
Applicability & conditions
These general terms and conditions apply to every order placed with Structurax and to every agreement that follows between Structurax and the customer. Structurax reserves the right to change these general terms and conditions of sale at any time by publishing a new version.
Our offer and your order
The offer contains a description of the products offered. The description is sufficiently detailed to enable a proper assessment of the offer by the customer. If Structurax uses images, they are a true representation of the products and / or services offered. With regard to the correctness, up-to-date or completeness of the information offered, Structurax is only bound to an obligation of means. Under no circumstances is Structurax liable in the event of material errors, typographical errors or printing errors in the description of the products offered.
Each offer contains such information that it is clear to the customer what rights and obligations are attached to accepting the offer. If an offer has a limited duration or is subject to conditions, this will be explicitly stated in the offer.
All prices quoted are inclusive of VAT when shopping without login. Professional customers who have received a login and are logged in (at the top right of the website) see the prices exclusive of VAT and with the discount deducted.
When courier, express courier, reservation or administrative costs are charged, this will be stated separately.
The delivered goods remain the property of Structurax until after full payment of the price, including – if applicable – all costs and charges, interest on late payments and reimbursements. In the event of non-payment, Structurax reserves the right to take back the goods, legally and at the expense of the customer. However, the risk of loss or damage is transferred to the customer from delivery.
Conformity and warranty
Right of withdrawal
Only applicable for customers from EU member states. For these customers, purchases may be returned within 14 days of receiving the purchases.
The costs for returning are for the account of the customer.
The products that are returned under these conditions must be free of damage or wear. Damages are deducted from the purchase amount. Goods must also be returned in the original packaging.
The law on right of withdrawal states that the purchase amount, plus shipping costs, must be refunded if the goods reach us in good condition.
The reimbursement of shipping costs only applies when 1 product has been ordered.
If a more expensive shipping method is chosen than the standard shipping method, only the amount of the standard shipping method will be reimbursed.
Complaints and disputes
As a customer you have the possibility to file complaints with the Belgian Consumer Ombudsman Service or the European Online Dispute Resolution platform (ODR or online dispute resolution).
Processing of data on our website and in our company
Language and content of the terms and conditions
The terms and conditions are written in Dutch and English. The Terms of Sale can be consulted in Dutch, French and English. In case of a discrepancy between the different versions, the Dutch version prevails.
As client, I hereby state that these Terms and Conditions are in Dutch (can be found or requested as Algemene voorwaarden) and English, that I understand the content and agree to these Terms and Conditions